Below is our refund policy, which is current as of April 08, 2019. Please read the return policy in full before completing your membership purchase to Praybase. Please read the policy below for more information.
Our 45-day refund guarantee
If, for any reason, you are not happy with your experience within 45 days of payment and your account is in good standing, then please contact us for a full refund of your membership fees for the year. Please include information about your account such as your username or the email address you signed up with so we can refund you as quickly as possible. Simple as that.
No Refunds for Malicious or Cancelled Accounts
Almost everyone is granted a refund window, except for people whose accounts are cancelled or deemed malicious. If your account is cancelled by us or appears to have been used for malicious purposes, for any reason, then no refund will be granted. This is to deter people from signing up as a member to deface Praybase, or perform some other malicious act.
No refunds will be given to accounts that are cancelled by us or deemed to have been used in a malicious way. We reserve the right to review all accounts for compliance with our standards before granting a refund. If we deem that your account was used in any way against our community guidelines, then a refund will not be issued.
How long do refunds take to get back?
Unfortunately, it depends on your bank. Most banks should have the money back in your account within 7-10 business days.